Privacy Policy for Label Apeel

Updated

Effective Date: February 3, 2025
Last Updated: June 15th, 2022

Label Apeel is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.labelapeel.co.uk.

1. Who We Are

Label Apeel is the data controller responsible for processing your personal data. If you have any questions about this policy or your data, please contact us:

Contact Information:
Email: info@labelapeel.co.uk
Phone: 01162314555
Address: 17 Pinfold Road, Leicester. LE4 8AS

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title.
  • Contact Data: Email address, phone number.
  • Technical Data: IP address, browser type, operating system.
  • Usage Data: Information about how you use our website.
  • Marketing and Communication Data: Preferences for receiving marketing materials.

We also use cookies and tracking technologies to enhance user experience. For more details, see our Cookie Policy.

3. How We Collect Your Data

We collect personal data in the following ways:

  • When you fill out forms on our website (e.g., contact forms or newsletter sign-ups).
  • Through automated technologies such as cookies (see our Cookie Policy).
  • When you communicate with us via email or phone.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

  • Consent: When you opt-in to receive marketing communications or accept non-essential cookies.
  • Contractual Necessity: To fulfill a contract or provide services requested by you.
  • Legitimate Interests: To improve our website and services.
  • Legal Obligations: To comply with applicable laws and regulations.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services.
  • To respond to inquiries and customer support requests.
  • To send newsletters or marketing communications (with your consent).
  • To analyze website usage and improve functionality.
  • To comply with legal obligations.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Contact details used for marketing will be retained until you withdraw consent.
  • Technical data collected via cookies will be retained according to our Cookie Policy.

7. Sharing Your Data

We may share your personal data with:

  • Service providers who process data on our behalf (e.g., hosting providers or email marketing platforms).
  • Regulatory bodies if required by law.
  • Third parties involved in cross-border transfers (see below).

All third-party processors are bound by confidentiality agreements and GDPR-compliant safeguards.

8. Cross-Border Transfers

If we transfer your data outside the UK or EEA (e.g., storing newsletter subscriber information), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Transfers to countries deemed adequate by the UK government.

Details of these safeguards are available upon request.

9. Your Rights

Under UK GDPR, you have rights regarding your personal data:

  1. Right to Access: Request a copy of your personal data.
  2. Right to Rectification: Correct inaccurate or incomplete data.
  3. Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.
  4. Right to Restrict Processing: Limit how we use your data.
  5. Right to Data Portability: Receive your data in a structured format for transfer to another provider.
  6. Right to Object: Object to processing based on legitimate interests or direct marketing.
  7. Right to Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us using the details provided above.

10. Cookies and Tracking Technologies

Our website uses cookies for essential functionality and analytics purposes. Non-essential cookies require your explicit consent before activation.

For more details on how we use cookies, please refer to our separate [Cookie Policy].

11. Consent Management

Where consent is required (e.g., for marketing communications or non-essential cookies), we ensure it is:

  • Freely given.
  • Informed and specific.
  • Revocable at any time.

You can manage cookie preferences through our Cookie Consent Manager on the website.

12. Fees for Access Requests

We do not charge fees for responding to access requests unless they are excessive or repetitive, in which case we may charge a reasonable fee in line with UK GDPR guidelines.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

14. Contacting Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: ionfo@labelapeel.co.uk
Phone: 0116 2314555
Address: 17 Pinfold Road, Leicester. LE4 8AS

Alternatively, you can contact the ICO at:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113 This Privacy Policy ensures compliance with UK GDPR while maintaining transparency and trust with users of www.labelapeel.co.uk.